Privacy Policy

Last updated: September 23, 2025

Introduction

Red Beauty and Lace Installation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us at our salon locations in Addis Ababa, Ethiopia.

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

Name and contact information (phone number, email address)
Appointment scheduling information and preferences
Service history and treatment records
Payment information and transaction history
Photos of your hair and styling results (with your consent)
Special requirements or allergies related to our services

Automatically Collected Information

Website usage data and analytics
Device information and IP address
Browser type and operating system
Pages visited and time spent on our website

How We Use Your Information

Provide and improve our wig installation and lace services
Schedule and manage your appointments
Process payments and maintain transaction records
Communicate with you about services, appointments, and promotions
Customize our services to your preferences and needs
Maintain before/after galleries (with your explicit consent)
Comply with legal obligations and resolve disputes
Improve our website and customer experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
To protect our rights, property, or safety, or that of our customers
With trusted service providers who assist in our operations (under strict confidentiality agreements)
In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure storage of physical and digital records
Limited access to personal information on a need-to-know basis
Regular security assessments and updates
Encrypted transmission of sensitive data
Staff training on privacy and data protection

Your Rights and Choices

You have the right to:

Access and review your personal information
Request corrections to inaccurate information
Request deletion of your personal information (subject to legal requirements)
Opt-out of marketing communications
Withdraw consent for photo usage in our galleries
Request a copy of your personal information

Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

We use analytics tools to understand how visitors interact with our website, which helps us improve our services and user experience.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

As we operate primarily in Ethiopia, your personal information is processed and stored within Ethiopia. If we need to transfer data internationally, we will ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

0946873231 | 0982851818

r17005082@gmail.com

Branch 1: Addis Ababa, Bole - in front of Morning Star, next to Best Western Atbass

Branch 2: Addis Ababa, Bole Bulbula - near HK Tower